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Buying from the Pablosky online store is very simple. Follow the steps below:
You can choose between two methods of payment:
Visa, Visa Electron and MasterCard.
To purchase using PayPal, select this payment system and click on 'Confirm and Pay'. You will then be redirected to the PayPal home page to proceed with payment.
NOTE: *Insert the icons for the methods of payment. Visa, MasterCard and PayPal images.
Why has my debit / credit card been rejected?
Your card may have expired. Check that your card has not exceeded the expiration date. Card limit. Check with your bank that you have not exceeded the amount allowed for purchases on your card.
Incorrect data entered. Remember to enter the CVC.
Can I obtain an invoice on behalf of my company?
Yes. Just click on the "Company" option in Personal Details and provide the tax details requested.
Secure transactions: We guarantee maximum security for each purchase. Payment data is protected through the use of one of the most advanced technological and coding systems (SSL).
Data Protection: Pablosky.com ensures the strict confidentiality and privacy of the personal data collected and has thus adopted essential security measures to prevent any alteration or loss of, or unauthorised handling of or access to, such data, and ensures its integrity and security, particularly provided for by Royal Decree 994/1999, of 11 June, which approves the Regulation pertaining to the security measures for automated files that contain personal data.
You can receive it at the address of your choice (home, work, etc.)
Pablosky works with transportation company SEUR.
We only send orders to Portugal (Continental).
The delivery time and shipping costs will vary, depending on the shipment type.
Home delivery is free for orders above €50, or €4.95 for orders below €50.
You can receive it at the address of your choice (home, work, etc.).
EUR 4,95 (Free for orders above EUR 50)
1-4 working days.
You can follow the status of the order placed via "My purchases". As soon as your order leaves our premises we will send you an email.
You can return any product you have purchased on Pablosky.com within 14 working days from the delivery date. We do not accept exchanges. The cost of return shipping is €4.95. We will deduct this when making the return payment.
We explain how you can make your return here:
If you are registered, go to the Returns section in 'My account'. Next, select the 'Return' option and complete your online application.
If you are not registered, go to the 'My purchases' section and enter your email and your order number. Under the details for your purchase, click on 'Request refund' and fill out the form to complete your request.
Once we have received your return and your request has been processed we will send you a confirmation email (approximate duration of this process is 3-4 working days).
We remind you that we can only refund products which have been returned correctly. If your return does not meet the conditions described, Pablosky.com will be unable to make the refund. In this case, you can request the return of your package, bearing the new shipping costs from the warehouse.
In addition, we remind you that: