Buying from the Pablosky online store is very simple. Follow the steps below:
You can choose between two methods of payment:
Visa, Visa Electron and MasterCard.
To purchase using PayPal, select this payment system and click on 'Confirm and Pay'. You will then be redirected to the PayPal home page to proceed with payment.
NOTE: *Insert the icons for the methods of payment. Visa, MasterCard and PayPal images.
Why has my debit / credit card been rejected?
Your card may have expired. Check that your card has not exceeded the expiration date. Card limit. Check with your bank that you have not exceeded the amount allowed for purchases on your card.
Incorrect data entered. Remember to enter the CVC.
Can I obtain an invoice on behalf of my company?
Yes. Just click on the "Company" option in Personal Details and provide the tax details requested.
Secure transactions: We guarantee maximum security for each purchase. Payment data is protected through the use of one of the most advanced technological and coding systems (SSL).
Data Protection: Pablosky.com ensures the strict confidentiality and privacy of the personal data collected and has thus adopted essential security measures to prevent any alteration or loss of, or unauthorised handling of or access to, such data, and ensures its integrity and security, particularly provided for by Royal Decree 994/1999, of 11 June, which approves the Regulation pertaining to the security measures for automated files that contain personal data.
Which company will ship my purchase?
Pablosky works with TIPSA and UPS as courier partners.
Delivery is FREE for orders above 59€
For orders below this quantity, delivery time and shipping costs will vary depending on your destination:
You can follow the status of the order placed via "My purchases". As soon as your order leaves our premises we will send you an email.
You can return any product you have purchased on Pablosky.com within 14 working days from the delivery date. We do not accept exchanges for any other item. If you want to change your order for another size, color or any other reason, you will have to return the model you have received and place a new order.
The cost of return shipping will vary depending on your destination. We will deduct this quantity at the time we make the return payment:
* If you have received a defective or incorrect model, pablosky.com will be responsible for the shipping costs (round trip) corresponding to the products once the error or defect has been checked.
Steps to follow:
We remind you that we can only refund the products returned in a correct and safe status. If your return does not fix the conditions described, pablosky.com can not make the refund and you can request the return of your package assuming, in this case, the new shipping costs from the stores.